Team Leader – Medical Record Reviewer

Job Description

Summary:

LezDo TechMed is seeking a highly skilled and motivated Medical Record Reviewer -Team Leader to join our Health care medical-legal service company. The Team Leader will be responsible for leading a team of Medical Record Reviewers, ensuring the accuracy and compliance of medical records, and facilitating the smooth operation of the department. The ideal candidate should have strong leadership qualities, in-depth knowledge of medical record review processes, and a commitment to maintaining the highest standards of patient confidentiality and regulatory compliance.

Key Responsibilities:

Leadership and Team Development:

• Lead, Coach, and Mentor a Team: Provide guidance and support to a team of medical record reviewers, nurturing their professional growth and development.
• Positive Work Environment: Create a positive and inclusive work atmosphere by fostering recognition, empowerment, attentive listening, embracing diversity, and setting an exemplary standard for others.

Workload and Process Management:

• Assign tasks to team members based on workload and prioritize tasks to meet defined timelines.
•  Anticipate workload fluctuations and allocate resources effectively to achieve departmental objectives.
• Manage the review of complex medical records, ensuring precision and compliance with industry standards and regulations.
• Leading and overlooking the launch of new projects
• Reviewing client guidelines and making sure the project fulfills all the requirements.

Team Performance Monitoring:

• Regularly assess team performance, provide constructive feedback, and conduct performance reviews.
• Identify training needs and coordinate training sessions to enhance team members’ skills and knowledge.
• Prepare regular reports on team performance, productivity, and quality metrics.

Quality Assurance:

• Implement Quality Assurance Protocols: Develop and implement quality assurance protocols to uphold high standards of accuracy and completeness in record reviews.
• Privacy and Security: Ensure team members adhere to privacy and security standards, including HIPAA compliance, when handling medical records.

Process Improvement:

• Collaborate with project stakeholders to establish and refine processes, aiming for efficiency and effectiveness.
• Develop and maintain standard operating procedures (SOPs) to guide the team’s activities.

Communication and Collaboration:

• Foster effective communication within the team and with other project stakeholders.
• Collaborate with project managers, clients, and other departments to ensure project goals are met.

Qualifications:

• Graduate in Medical, life sciences or related field.
• 4+ years of experience in medical record review, with at least 1 year in a leadership or supervisory role.
• Strong knowledge of medical terminology.
• Excellent organizational and project management skills.
• Proficiency in using medical record summarization software and tools.
• Excellent communication, team management, and customer management skills to maintain positive customer relations.
• Good knowledge of client-specific process rules and regulatory requirements.
• Ability to work in the toughest of conditions, able to handle diverse clients.

Benefits:

• Paid Sick leave, Casual leave and compensatory leave
• Statutory Benefits (PF)
• Paid Parental leaves based on the company norms (Maternity & Paternity)
• To help Employees’ Children Education support
• Profit Sharing Bonus
• Holidays based on Indian & US
• Week offs on Saturdays and Sundays
• Health Insurance
• Internet Allowance
• Incentives/ Awards/ Gifts
• Employee Reward Program
• Employee Retention Bonus