Intern – IT Admin

IT Infrastructure
Kulasekharam
October 22, 2024
Internship
Application deadline closed.

Job Description

We are seeking a motivated and IT Administrator – Intern to join our dynamic team at LezDo TechMed. As an intern, you will work closely with the IT department to support the company’s technology infrastructure, ensure smooth day-to-day operations, and contribute to improving our digital services. This role is ideal for candidates looking to gain hands-on experience in IT administration within a professional environment.

Roles & Responsibilities:

System Maintenance and Troubleshooting:

  • System Monitoring and Support: Assist in monitoring and maintaining IT systems, including servers, network devices, and user workstations.
  • Troubleshooting: Provide first-level support for hardware, software, and networking issues. Escalate more complex issues to senior IT staff.
  • User Support: Help set up user accounts, permissions, and passwords. Assist with the configuration of workstations, printers, and other peripherals for employees.
  • System Maintenance: Assist in performing routine maintenance tasks like software updates, patches, and backups

Network and System Configuration:

  • Network Management: Support the team in configuring and maintaining the company’s network, including routers, switches, and firewalls.
  • System Configuration: Assist in configuring servers, workstations, and IT equipment according to company policies.
  • Documentation of Network and System Changes: Help document any changes to the network or systems for reference and compliance.

Collaboration and Communication

  • Collaboration with IT Staff: Work closely with the senior IT team to understand and complete assigned tasks.
  • Team Meetings: Participate in IT team meetings to stay updated on ongoing tasks and projects.
  • Communication with Users: Provide clear and concise support to non-technical staff members for basic troubleshooting and setup issues.

Documentation

  • Document IT Processes: Help maintain IT documentation, including system configurations, network diagrams, and troubleshooting guides.
  • Issue Tracking: Document issues and resolutions in a ticketing system, ensuring that all technical support requests are tracked and resolved promptly.

Continuous Learning and Development

  • Skill Development: Engage in continuous learning about IT systems, networking, cybersecurity, and cloud services.
  • Mentorship: Seek guidance from senior IT staff to improve your knowledge of IT systems and administration.
  • Certifications and Training: Take the opportunity to pursue certifications in networking, system administration, and cloud technologies (e.g., CompTIA, AWS).

Qualifications & Requirements:

  • Currently pursuing or recently completed a degree in Information Technology, Computer Science, or a related field.
  • Basic understanding of IT systems, networks, and troubleshooting.
  • Familiarity with operating systems (Windows, macOS, Linux), Microsoft Office Suite, and Google Workspace.
  • Knowledge of networking concepts such as TCP/IP, DNS, DHCP, etc., is a plus.
  • Strong problem-solving skills and attention to detail.
  • Ability to work independently and as part of a team.
  • Strong communication skills and the ability to explain technical concepts to non-technical users.

What We Offer:

  • Stipend during Intern period
  • Opportunity to work on live projects.
  • Mentorship from experienced IT professionals.
  • Collaborative and dynamic work environment.
  • Certificate of completion and potential full-time employment opportunities.

If you are interested in starting your career as an IT – Administrator, please apply for this internship. Successful candidates will gain valuable experience and have the opportunity to become permanent members of the LezDo TechMed team.